Here we have one of our engineers performing some HIU training this morning ready for scheduled servicing at Cold Harbour Lane in Brixton where we will be servicing 159 units. The HIUs are in every flat and provide hot water and heating wither via radiators or under floor heating systems. We aim to make the least impact on the tenants lives as possible so understanding the make and model of the HIU’s is vitally important. This refresher course ensures we offer the best advice and service possible and also ensures we are at the front of our customers minds for all aspects of the FM service.